If you are requesting a new prescription or refill on a medication prescribed by another physician, you must contact our office for an appointment and evaluation. If you need a prescription refilled before your next visit, please have your pharmacy contact our office with the name of the patient, date of birth, phone number, name of the prescription, dosage ( strength), quantity and the pharmacy name/number. We will make every effort to fill the request within 24 hours.
For patients who are prescribed medications for ADD/ADHD, please contact our office directly and allow 48 hours to complete your prescription requests.
Many insurance companies are no longer requiring referral authorizations to specialist or emergency room visits. We request that all patients notify our office for necessary referrals. This process will allow us to determine if the referral is needed or if we can provide similar medical services. You are ultimately responsible for checking with your insurance providers on reviewing your policy to determine if prior authorization is needed.
Our physicians have admitting privileges at Cincinnati Children’s Hospital Medical, Trihealth Hospitals (Bethesda and Good Samaritan) and others. Please contact our office for details on hospital coverage.
We participate in most insurance plans. Please contact your insurance provider to determine if our physicians are in your plan. Your insurance coverage is a contract between you and your insurance provider to pay for medical services. As a courtesy to you we will bill participating insurance companies. Co-payment and deductibles are expected at the time of service. You are responsible for all charges to your account. Please review our Financial Policy for details.
In compliance with the Health Insurance Portability and Accountability Act. (HIPAA) enacted on 4/15/03, we are committed to seeing that the medical records and financial accounts of all patients are kept in the strictest confidence for patient safety and privacy. Please review our HIPAA Compliance Policy for further details.
AFTER HOURS CALLS AND EMERGENCIES
After the office is closed and you have an urgent medical problem, contact us at 513-770-3466 to reach our physician on-call or triage nurse. Please provide us with your phone number. Patient name, date of birth, your medical problems and pharmacy number. We will promptly return your call. Please call back if you have not been contacted in a timely manner.
In the event of a life threatening emergency, please go to the nearest emergency room or call “911” for emergency medical services. Please notify us at your earliest convenience if an emergency room visit or hospitalization is required.